From the moment we arrived at the hotel, we felt taken care of in every aspect and I from the valet service to the hotel concierge. They have everything that you possibly need and are super friendly and inviting. The breakfast was amazing and our room was fabulous. We definitely plan on staying here again next time we’re here!
 

Extremely satisfied with this hotel and the staff. Shoutout to Miguel that checked us in as soon as we arrived from the airport and it was such a relief as we were really tired and it was 7 o clock in the morning. The room is spacious and comfortable. The bathroom is beautiful and every details deserves a 5 star label. The breakfast is a buffet style and has so many options, including smoked salmon, fresh juices, champagne, fresh fruits, cheeses,etc. I would happily stay here again on the next trip to this beautiful island. We had dinner one night at the Balcony hotel and it was exquisite. No request was ever too much for the staff at this hotel. Such a great experience! Well done!
 

This is our second time staying at Grand Hotel Acores Atlantico. Great location. Clean and comfortable. Shout out to the friendly doormen/valets Paulo and Rui. They always greeted with a smile and advised on things to do in the city. Can't wait to see you again next year :)
 

Beautiful hotel and top notch service. This hotel treats you so well, from the doorman, the valet, the check in and of course the restaurants. We loved our stay here. 100% would stay here again. So many little extras made it even more special.
 

Recomendo, ótima localização. Serviço super bom. Todo o staff é muito simpático. Passagem de ano muito organizada e por fim quarto com vista mar super confortável. Foram oito dias muito bons.

Overall, I would recommend this hotel for anyone specifically wanting to stay in Ponta Delgada when visiting Sao Miguel Island. I found the staff to be extremely friendly and helpful. The breakfast was nice as well. The fresh juice was amazing. The quality of the room is exactly what you should expect for a hotel of this caliber.

Magnífico staff! Os nossos sinceros parabéns por tudo que nos proporcionaram! Todo o pessoal foi excelente, mas fazemos especial referência ao António (recepção)e ao Nuno(porta), excelentes profissionais, e de uma simpatia genuína que nos fez sentir em casa! Foi um prazer termos ficado neste excelente hotel. Vai ser sempre o nosso local de eleição sempre que visitarmos a Ilha de São Miguel.
 

I can’t express how fantastic the entire staff is at this hotel. From the moment I walked in I was welcomed with such kindness and warmth. Everyone from front desk, porters, bellman, bartenders, waitstaff and cleaning staff were all so lovely and all went above and beyond to make my trip memorable. The staff set up tours and offered activity suggestions as well as their local favorites to help create a wonderful vacation. The location of the hotel is fantastic, close to the airport and a central starting point to go off and do any tours of the island you can imagine. This is hospitality done very well! Can’t recommend this place enough! But truly the staff are the absolute gem of this place. Obrigado!
 

Lovely hotel with modern rooms and beautiful views. The location right in the center of Ponta Delgada is hard to beat. The drinks were also delicious!

The most friendly hotel. The whole team across the whole hotel were very helpful and genuinely friendly throughout our stay. They all had a smile on their faces. The food in the lounge bar was very good and the breakfast buffet was certainly worth getting up for. Great location as well.
 

Came here for our honeymoon and we were blown away by the service, the rooms, and the overall attentiveness of the staff. The views are hard to beat and we loved how walkable everything was from this hotel! Highly recommend for anyone to stay at in Azores!
 

A truly fantastic hotel. Everything about it was five star. The staff were so friendly and helpful. The food was wonderful. Especially the fish soup which I loved. The room had everything you could possibility need. I can highly recommend this first class hotel.