This is a decent hotel with the stand out feature being their friendly, helpful staff. Beatriz, Paulo and Joyce in particular went out of their way to be helpful and friendly. But all the staff we met were welcoming. The rooms are clean and the beds comfortable. The breakfast ample and available for a decent period in the morning. They arranged a very good car hire for us too.
 

Clean room with an excellent location. Perfect place to make your base to explore island. Stayed for 5 nights and found it to be really nice. Room was clean and comfortable, great beds. Staff were efficient and friendly when engaged. Great breakfast on offer and the people working the breakfast room are super nice. Location is on water and walkable all over center. Highly recommend.
 

During our stay at the Neat Avenida Hotel in Ponta Delgada, Azores from December 2024 to January 2025, we experienced a truly remarkable visit. The hotel's prime location, near major attractions and the marina, made it easy to explore the area. The pleasant climate of the Azores added to the enjoyment of our trip. The hotel staff was exceptional, with each member being helpful and efficient. A special mention goes to Beatriz Ferreira, who went above and beyond to assist us. On January 1, 2025, when all restaurants were closed for the holidays, she recommended a place for us to have lunch, showcasing her dedication and thoughtful personality. Her service was outstanding, and we believe she deserves recognition and a proper yearly bonus for her efforts. The hotel itself was comfortable and welcoming. Our room on the fourth floor featured a king-size bed, making our stay even more pleasant. Given the overall fantastic experience, we look forward to staying at the Neat Avenida Hotel again on our next visit to the Azores. Julie P- New York
 

Hotel acolhedor, pessoal muito simpático e eficiente. Pequeno almoço farto e variado. Recomendo!
 

Lovely hotel by the marina. It’s very similar in style to a La Quinta or Best Western in the USA. Centrally located. Clean and neat. Easy to check in. Close to restaurants. Staff is friendly and efficient. I would stay here again.
 

Great "Green" hotel to stay in with best location in the center. Thanks to thick double windows no noise goes inside (landing planes, etc). Very rich and tasty buffet breakfast. My husband liked the "Romantic package" with fresh fruit to welcome us that I order for him.
 

This hotel is in the heart of Ponta Delgada, which makes it a perfect spot for travellers to São Miguel. Everywhere in the town is accessible by foot and the view of the ocean is spectacular if you happen to get one of those rooms that overlook the water. The staff is also quite friendly and willing to recommend places to visit and things to do.
 

I was put here after my flight was canceled by the airline. I am incredibly impressed with this hotel. breakfast is either included with reservation or can be added. Very clean, very friendly staff, private bathroom, and in the most central part of town.
 

Clean hotel right on the Marina in Ponta Delgada. The staff is very pleasant. There are a lot of restaurants nearby. The tourist office is nearby as well and the staff is much more helpful than at the airport. I got a lot of tips and suggestions there. The location is great.
 

Super bem recebidos, ótima localização, Staff mega simpático. Preço muito justo. Quartos bem limpos, e cheirosos. Tudo arrumado todos os dias. Super satisfeita. Aconselho 6 estrelas Muito obrigada!
 

Quarto com boas dimensões, com vista lateral para a marina, localização excelente mesmo ao lado das portas da cidade. Limpeza impecável e funcionários super simpáticos. Apesar de ser um 3 estrelas mais parece um 4 estrelas. Preço muito simpático para a oferta! Gostei muito.
 

I really like this hotel location.