I can’t express how fantastic the entire staff is at this hotel. From the moment I walked in I was welcomed with such kindness and warmth. Everyone from front desk, porters, bellman, bartenders, waitstaff and cleaning staff were all so lovely and all went above and beyond to make my trip memorable. The staff set up tours and offered activity suggestions as well as their local favorites to help create a wonderful vacation. The location of the hotel is fantastic, close to the airport and a central starting point to go off and do any tours of the island you can imagine. This is hospitality done very well! Can’t recommend this place enough! But truly the staff are the absolute gem of this place. Obrigado!
 

Lovely hotel with modern rooms and beautiful views. The location right in the center of Ponta Delgada is hard to beat. The drinks were also delicious!

The most friendly hotel. The whole team across the whole hotel were very helpful and genuinely friendly throughout our stay. They all had a smile on their faces. The food in the lounge bar was very good and the breakfast buffet was certainly worth getting up for. Great location as well.
 

Came here for our honeymoon and we were blown away by the service, the rooms, and the overall attentiveness of the staff. The views are hard to beat and we loved how walkable everything was from this hotel! Highly recommend for anyone to stay at in Azores!
 

A truly fantastic hotel. Everything about it was five star. The staff were so friendly and helpful. The food was wonderful. Especially the fish soup which I loved. The room had everything you could possibility need. I can highly recommend this first class hotel.
 

Our stay here was excellent. I'd give them 6 stars. The service and staff are amazing, rooms are very modern and the entire place just wonderful. Clean, professional, and so accommodating. Highly recommend staying here.

The staff at the Grand Hotel Açores Atlântico is very friendly, helpful and assists with the planning and booking of excursions. The fitness studio is spacious and adequate. The pool is large enough to swim laps. I can only recommend the Balcony Restaurant. The atmosphere in the Vapore Bar is excellent with live lounge music. The location is first class. Super panorama over the harbor and the Atlantic. The center is within walking distance, as are the botanical gardens and the pineapple plantation.
 

This location is beyond amazing, the staff are welcoming and so helpful , the rooms are beautiful and the beds are soft and very comfortable! The pool is very nice and couldn’t be happier with our visit. The bar is great and the restaurant is the best on the Island.
 

I can't imagine a better place to stay in Ponta Delgada. The staff is polite and helpful and the service at the hotel is Great. Delicious breakfast along with a fun bar in the lobby with live music and excellent drinks.
 

The best hotel in Ponta Delgada. We were stopping by this island for one day and best choice we made. Beautiful clean room and luxurious bedding. Hotel staff are all friendly and professional . What a great location! 8 min from the airport and you can walk to the major town with restaurants and shopping. Ours came with the breakfast buffet and food was really good. As we leave early to the airport, they prepared coffee bar with pastry, just for us. Value is incredible and we really had an amazing time. Highly recommend this hotel.
 

Escolhemos o Grand Hotel em Ponta Delgado para a nossa estadia na cidade. Foi uma escolha muito sábia. O quarto era excelente e bem conservado. O serviço em toda a estadia foi excelente. A localização era ótima.
A vista para o mar era linda. Se algum dia voltarmos a Ponta Delgado, ficaremos lá novamente. Eu recomendo que você também o faça.