This hotel is in the heart of Ponta Delgada, which makes it a perfect spot for travellers to São Miguel. Everywhere in the town is accessible by foot and the view of the ocean is spectacular if you happen to get one of those rooms that overlook the water. The staff is also quite friendly and willing to recommend places to visit and things to do.
 

I was put here after my flight was canceled by the airline. I am incredibly impressed with this hotel. breakfast is either included with reservation or can be added. Very clean, very friendly staff, private bathroom, and in the most central part of town.
 

Clean hotel right on the Marina in Ponta Delgada. The staff is very pleasant. There are a lot of restaurants nearby. The tourist office is nearby as well and the staff is much more helpful than at the airport. I got a lot of tips and suggestions there. The location is great.
 

Super bem recebidos, ótima localização, Staff mega simpático. Preço muito justo. Quartos bem limpos, e cheirosos. Tudo arrumado todos os dias. Super satisfeita. Aconselho 6 estrelas Muito obrigada!
 

Quarto com boas dimensões, com vista lateral para a marina, localização excelente mesmo ao lado das portas da cidade. Limpeza impecável e funcionários super simpáticos. Apesar de ser um 3 estrelas mais parece um 4 estrelas. Preço muito simpático para a oferta! Gostei muito.
 

I really like this hotel location.
 

Hotel bem situado, confortavel com bom pequeno almoço e muita simpatia dos funcionários.
 

Regressei ao Neat quase 2 anos depois. Está muito bem localizado. Staff extremamente atencioso. No que aos quartos diz respeito não tenho nada a apontar, designadamente, em matéria de asseio e limpeza. Quanto ao pequeno almoço, desta dez não me foi solicitado para fazer reserva (hora), o que achei muito positivo.
 

Fantastic Hotel. Will go back to this hotel anytime. It's clean and comfortable. The staff is so friendly and go out of their way to help you. In a great locations. Near shops and the main boulevard.
 

Hotel is really clean, we stayed there for 2 nights. The staff is really helpful whenever you ask for stuff such as a bottle opener etc. The location is also really good, close from several tourist attractions and facilities. We were afraid that we would have issues sleeping at night because there is a bar on the other side of the street and people yelled a lot, however we did not hear them. We had a good sleep quality, we enjoyed our stay.
 

Hotel muito simpático. Gostei do quarto que era confortável limpo. A localização do hotel também é muito boa. Os funcionários são muito simpáticos prestaveis. Excelente pequeno almoço . Muito sossegado. Recomendo.

Hotel bem localizado no centro da cidade. A relação preço qualidade é muito boa. Os funcionários são muito simpáticos e sempre disponíveis para ajudar. O Hotel não dispõe de parque de estacionamento, pelo que não é fácil estacionar nas imediações.
 

Best place to stay for the price. The rooms are clean and the staff is amazing. The location is fantastic and very central. Nothing beats being in the heart of the city. I will definitely stay here again on my next visit.
 

Confortável, com boa localização e funcionários solícitos.

The hotel is in a great location - good drop off spot for luggage, but you still need to find parking (and pay for parking). The staff are VERY friendly, and after a long flight and the airline losing our luggage, they offered to help any way they could. The room was cool and quiet, and we still had a great view. Also, the beds are very comfy. For the cost of the room, this is a GREAT hotel.
 

The staff, Carolina and Nicole were fantastic as they went out of their way to help us navigate on São Miguel island. The hotel was a bit dated but very clean. Breakfast was good. The location was great. Close to the marina. Plenty of restaurants and shops. Close to museums and easy access to the tea and pineapple plantation. Easy drive to the beautiful scenery of the island as well.
 

Good location. Clean Friendly people.
 

Ótima relação qualidade preço. Bem localizado com supermercado ao lado.